Policies
Booking & Payment
Private/birthday party booking policy:
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All private bookings/birthdays require a minimum of 4 people, or $125 in project fees whichever is greater.
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You will be charged for all guests after we confirm the number of people who will be at your event
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All bookings will require a $50 non-refundable deposit to secure your date. The remainder of your project fee(s) will be due at the event. Your $50 deposit will be applied as a credit when you pay the remainder of your event.
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"Online reservations" for public events:
If you choose the "manual payment" option, as opposed to paying online when registering for public workshops/classes, please do one of the following within 24 HOURS, or your ticket(s) will be released:
a. Send an e-transfer for the total amount of your event to collabartivestudios@gmail.com
b. Come down to the studion to pay (debit, credit, or cash)
c. Call (306) 891-6567
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Cancellations:
We reserve the right to cancel any workshops with less than 30% of spots filled or 4 registrants, whichever is higher, within 5 days of the event.
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If we have to cancel the event:
1. You will be contacted ASAP and you can request either a full refund or a full credit toward your next workshop or class. Please note that refunds can take up to 5 business days to process.
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If you cannot make it to your registered event:
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Within 24-hour notice or less, you may choose any of the following:
1. Take a 50% credit toward your next workshop
2. Request your project to take home as a DIY kit ( please allow 2 business days for us to put your kit together)
3. Have a friend take your place
4. Complete your project at the studio during our drop-in hours (Tuesday-Saturday 1:00-5:00) to complete your project
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Within 10 business days, you may choose any of the following:
1. Take 100% credit toward your next workshop
2. Request your project to take home as a DIY kit (please allow 2 business days for us to put your kit together)
3. Have a friend take your place
4. Complete your project at the studio during our drop-in hours (Tuesday-Saturday 1:00-5:00) to complete your project
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Earlier than 10 days' notice:
1. Take 100% credit toward your next workshop
2. Request a refund for the full amount
3. Have a friend take your place
4. Complete your project at the studio during our drop-in hours (Tuesday-Saturday 1:00-5:00) to complete your project
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